FAQ

We understand that renting a tent for your special occasion can raise several questions. That’s why we’ve compiled this FAQ to address everything you need to know about our event tent rentals — from tent sizes and décor options to seasonal availability and setup logistics.

Our goal is to ensure a smooth, worry-free experience, so you can focus on creating memorable moments with your guests.

Jute Carpet Options

We offer fabulous red jute carpet flooring options for our 10m and 6m tents! Picture this: natural beauty meets durability and comfort, all under your feet. Whether it's a wedding, corporate bash, or just a laid-back party, our jute carpets bring style and practicality together. No matter the tent size, we've got your back with that earthy, eco-friendly flair.
Lighting and decor

At Pukka Tents, we've got some awesome lighting options to jazz up our Shamiana tents for your event. Whether you're into soft fairy lights, funky LED strips, fancy chandeliers, or even bunting and festoon lighting, we've got you covered. You name it, we'll make it happen! Whether it's a wedding, a party, or a corporate gig, we'll light up your night and make it unforgettable. So, let's turn on the charm and make some magical memories under the stars in our Shamiana tents!
Transport and fuel

We charge a fee to cover fuel from the distance from our storage unit to the job sight. depending how many tents and extra's a customer desires the fee is £1.30 per mile, which will cover travel back.
Refundable Deposits

In regards to deposits we take a booking and damage deposit, all deposits are refundable as long as theres no damage or loss of any pukka tents property. Heres a list of them. 10m Shamiana - £300.00 6m Shamiana - £300.00 Rugs, cousins, table and seats - £50.00 per bundle
Weather conditions

Due to the nature of the country of which we live, the weather can be very unpredictable, so in the unlikely event there is a freak storm or heavy gale force winds, we reserve the right to decline to erect the tent in the interest of peoples safety.
Set-up and safety requirements

All our tents require an additional 4 square metres of space when erecting, allowing plenty of room for guide-ropes. e.g. a 10 metre tent needs 14 metre square space. A 6 metre tent needs 10 metre square space. All erecting sites must be reasonably level, firm ground. Sadly we are unable to erect our tents on hard surfaces, such as tarmac or concrete. Its very important that there is no naked flames, barbecue or fires in the proximity of the tents as the ash can stain the canvas and can cause permeant damage.